1 reviews | Active since Jan 2011
Standard Bank continues to provide the most pathetic customer service
<p>I received an email in January from my business banker William Marran saying that he was moving branches and asking me if I'd like to remain in Rosebank and be assigned a new business banker in the same branch. fast forward 5 months and several emails later, i still haven't been contacted by a soul from standard bank rosebank.</p> <p>moreover, today i spent 1 hour speaking to different people online just to do a simple transaction: raise my eft limit. I received a new business card and my eft limit was zerod. How on earth can someone run a business with an eft limit of 0???? And why on earth was the eft limit zeroed without no one telling me? As a result, I'm still holding one the line to several *********** people and no one can help me. </p> <p>I've had enough now. I adivse anyone to open a business account with FNB becuase at Standard Bank they are just retarted - they cannot help you with simple day to day running of your business.</p>
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
