pR
paul R
1 reviews | Active since Jul 2020
11 Oct 2020, 10:13
Standard Bank Continues to Disappoint
Had a positive credit card balance, closed my account and cancelled the credit card because of bad service in the past. Today I get a credit card statement indicating to me that somehow my credit card is still active after I closed it around 3 months ago? I have had endless issues with SB and it seems like they cannot do a single thing I have asked them to do correctly.
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Standard Bank's replyOfficial
11 Oct 2020, 22:44Hello Paul
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply11 Oct 2020, 22:44
Official
Hello Paul
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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