1 reviews | Active since Mar 2009
Standard bank continually allows unauthorised debit orders on my account
Standard bank, I am appaulled at the way you as a bank allow numerous unauthorised debit orders to continually be deducted from my account month after month, and then have the audacity to charge me R146 per debit order that was unsuccessful. This has been going on for 7 months now and for the past few months I have been withdrawing all available funds as they come in to prevent these debit orders from running. My reason for doing this is that you as a bank throw your hands up in the air and tell me that you are not able to stop these or cancel said debit orders, I have to do this. So you knowingly disperse my money to unauthorised "companies" and are aware of how they operate, but still, the responsibility of cancellation lies with me, even though I have NO IDEA who these people are. Now I ask you, why in the hell do I pay banking fees and trust you to keep my money "safe" because clearly you are not able to do this. As far as I am concerned, you as a bank are committing ***** by giving my money, without my authorisation to a third party.!!!! Nevermind the fact that for the past 5 months, Standard bank has made R600 a month from me every time these unauthorised debit orders are not paid. I think it's time to change to another bank, where my money will be looked after and not squandered to whoever wants a share because you are to lazy to do half a decent job .
Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
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