LG
Leon G
1 reviews | Active since Mar 2015
11 Jun 2019, 16:35
Standard Bank Contact
I don't know why SB call's it a Call Centre. An automated voice telling me to be patient for 30minutes does nothing to my patience. I've just given up. Frustratingly poor. As an alternative, I found a place where you can ask SB to call YOU back. Needless to say, after logging requests twice, I am still waiting and no linger holding my breath. This lack of service has become the norm unfortunately.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
12 Jun 2019, 03:12Hello Leon Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***
*** *** (fax)
***
Standard Bank's reply12 Jun 2019, 03:12
Official
Hello Leon Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***
*** *** (fax)
***