DC
Deon C
1 reviews | Active since Jul 2022
15 Jan 2024, 15:23
Standard bank Consultants don't want to assist
I app**** for al loan a few days ago online. Went to the bank to ask on the progress on my loan. They cannot help me, because it's an online application. I've been emailing and emailing and no response from Standard bank. Very poor communication and very bad service. I also app**** for a prestige bank account in the bank. And the consultant couldn't help me upgrade my bank account. She made an appointment with the so call private banker and they will contact me regarding the prestige Bank account. Still didn't receive anything. Standard went backwards with their service. Not of any help what so ever!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
15 Jan 2024, 15:26Dear Deon,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jan 2024, 15:26
Official
Dear Deon,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
18 Jan 2024, 11:48Dear Deon,
We hope you're well. As we have previously advised that our team has made multiple attempts to reach you on your mobile and sadly could not get hold of you.
We will in the meantime close the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***
We hope you're well. As we have previously advised that our team has made multiple attempts to reach you on your mobile and sadly could not get hold of you.
We will in the meantime close the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply18 Jan 2024, 11:48
Official
Dear Deon,
We hope you're well. As we have previously advised that our team has made multiple attempts to reach you on your mobile and sadly could not get hold of you.
We will in the meantime close the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***
We hope you're well. As we have previously advised that our team has made multiple attempts to reach you on your mobile and sadly could not get hold of you.
We will in the meantime close the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***