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Barend W
1 reviews | Active since Feb 2016
18 Mar 2025, 17:00
STANDARD BANK CONNECT - WORST SERVICE
I want to share the WORST Experience with Standard Bank Connect. Was supposed to receive my Samsung S24 Plus last week from them but until today NOTHING. They keep on using the wrong address after I have updated it several times.
They promised to deliver the device today (18/03/2025) but received NOTHING
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
18 Mar 2025, 17:08Dear Barend
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Mar 2025, 17:08
Official
Dear Barend
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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Barend W's updateReviewer Update
18 Mar 2025, 17:10Yes treating a Private Banker like this is absolutely NONSENSE
BW
Barend W's update18 Mar 2025, 17:10
Reviewer Update
Yes treating a Private Banker like this is absolutely NONSENSE
Standard Bank's replyOfficial
19 Mar 2025, 17:03Dear Barend
Thank you for taking our call and giving us an opportunity to resolve this matter.
You have confirmed to our team that this matter has been addressed and resolved.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and giving us an opportunity to resolve this matter.
You have confirmed to our team that this matter has been addressed and resolved.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Mar 2025, 17:03
Official
Dear Barend
Thank you for taking our call and giving us an opportunity to resolve this matter.
You have confirmed to our team that this matter has been addressed and resolved.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and giving us an opportunity to resolve this matter.
You have confirmed to our team that this matter has been addressed and resolved.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***