AB
Ashiveer B

1 reviews | Active since Jul 2023

16 Sept 2026, 14:41

Standard Bank Connect waste of time

Extremely disappointed with standard bank connect - Been having an issue with billing from two month ago. And now when I get my new sim cards (for ucount points) it not working. So i report the matter and then follow up from last week but was told that they sent a request to have my profile activated, however still no joy.

previously Salome's chat gpt reponses never made sense and there was not feedback.

0
Replies (3)
Standard Bank
Standard Bank's reply16 Sept 2026, 14:54
Official
Dear Ashiveer

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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AB
Ashiveer B's update16 Sept 2026, 14:58
Reviewer Update
Hi

You forgot to mention how this will be actioned and how long will it take to be resolved.
Standard Bank
Standard Bank's reply17 Sept 2026, 09:19
Official
Dear Ashiveer,

We attempted to contact you, but your phone only rang without an answer.

Kindly let us know a suitable time for us to call you.

Kindest regards
Standard Bank Hello Peter Team