CV
Clive V

1 reviews | Active since Mar 2009

07 Jan 2026, 10:11

Standard Bank Connect taking incompetence to an art level.

I have now held on attempting to speak to Standard Bank Connect for over 26 minutes now with no end in sight. And yes I have sent two emails to their address which they supposedly answer to ameliorate the problem. Not a response after 5 days.

0
Replies (2)
Standard Bank
Standard Bank's reply07 Jan 2026, 10:19
Official
Dear Clive,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply07 Jan 2026, 10:36
Official
Dear Clive,

Your request has been escalated to the Head of our Standard Bank Connect desk. 
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance. 
Thank you for banking with Standard Bank. 

Kindest Regards
Standard Bank Hello Peter Team 
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