Standard Bank connect service, thee worst!

Standard Bank Connect service is the worst thing ever. I appliaed for a phone on 15 December 2025, till date I do not have the device and no clear indication of when it is going to be received, if ever. Another, they will never call you , but you have to call them each time and the hold time is always more than 15 minutes, just to get there and be told that the status is sitting with logistics. I then got told the phone is out of stock, then another agent tells me they did confirm that stock is available and I will get contacted by the logistics team, which never happens. Almost 3 months later, no phone and no clear indication of when I am going to receive it, if ever.