BW
Barend W
1 reviews | Active since Feb 2016
24 May 2025, 11:24
STANDARD BANK CONNECT - PATHETIC SERVICE
So I have lost my Standard Bank Connect Sim Card. I received my replacement card after 2 Months. Now I am still waiting for the replacement SIM card to be activated. They can’t even pick it up on the System. The Consultant - Lindo said I myself must login to the Website and check if there is no outstanding amount, but I mean my debit order goes off each month. Still can’t use the SIM card at all. This is very pathetic service.
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Standard Bank's replyOfficial
24 May 2025, 11:57Dear Barend Jacobus W,
We are truly saddened to hear about your experience. We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency.
We will be taking a closer look into the issue and will get back to you shortly.
We are truly saddened to hear about your experience. We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency.
We will be taking a closer look into the issue and will get back to you shortly.
Standard Bank's reply24 May 2025, 11:57
Official
Dear Barend Jacobus W,
We are truly saddened to hear about your experience. We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency.
We will be taking a closer look into the issue and will get back to you shortly.
We are truly saddened to hear about your experience. We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency.
We will be taking a closer look into the issue and will get back to you shortly.