TR
Tylo R
1 reviews | Active since Dec 2025
05 Dec 2025, 11:28
Standard bank Connect
Worst service i have received from Standard bank connect. I have been waiting 4 days for standard bank to give me information on my package but that i have ordered on the 28th of November. Every time i come in contact with them they cannot give me information. I haven’t received any information on a date or waybill number for my package. Do not say a package will be delivered within 4 days, if I haven’t even received a waybill number after 6 business days!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Dec 2025, 11:29Dear Tylo,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Dec 2025, 11:29
Official
Dear Tylo,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Dec 2025, 12:15Dear Tylo,
Your request has been escalated to the Head of our Mobile Connect desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Your request has been escalated to the Head of our Mobile Connect desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Dec 2025, 12:15
Official
Dear Tylo,
Your request has been escalated to the Head of our Mobile Connect desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Your request has been escalated to the Head of our Mobile Connect desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
TR
Tylo R's updateReviewer Update
08 Dec 2025, 10:20This is the worst service ever from Standard bank. I have been waiting 4 days for them to call me back in regards to my package and haven’t received a call. Waiting almost 2 weeks for my package to come out of “packing” and receive a waybill number. Never ordering from them again if this is the service their clients receive. Very disappointed Standard Bank.
TR
Tylo R's update08 Dec 2025, 10:20
Reviewer Update
This is the worst service ever from Standard bank. I have been waiting 4 days for them to call me back in regards to my package and haven’t received a call. Waiting almost 2 weeks for my package to come out of “packing” and receive a waybill number. Never ordering from them again if this is the service their clients receive. Very disappointed Standard Bank.