Standard Bank Connect

Ordererd a Sim deal from the standard bank connect platform on 23 February 2026. After not receiving delivery by their stipulated time, I followed up with an email dated 27 February 2026. Noting the emil was sent after a 13 minute call which indicated i was number 1 in the que was not answered. The said email was ignored. A second email was sent on 02 March 2026, this time copying standard bank complaints division. A call was subsequently received from complaints divison indicating they will follow up. The sim was subsequently delivered on 5 March 2026. Per instruction, sim to be inserted in phone and activation in automatic. Come 06 March 2026, still no activation. Three lenghty calls later, and i get told that the sime was not activated due to fault by courier. The amtter would be escalated though. Come 09 March 2026, a full two weeks since commencement, a simple sim is still not active.