1 reviews | Active since Aug 2015
Standard Bank Condoning ********** Debit Orders
For as long as i can remember almost every month unknown debit orders are being deducted from my account when I don't have funds which as result the bank gains R115 and when trying to resolve the matter I'm constantly told that they have to take the R115 and that there is nothing they can do if thats not at all enough they still expect me to pay R22 for the issue to be investigated with an additional R44 payment expectation for the stop oder to be put in place.<br> <br> I am a pensioner and find this very frustrating that I have been with Standard bank for over 25years and today they tell me that there is nothing they can do to help me but are more than willing to take money from me, i have kids to feed and every single penny makes a difference in the sustainability of my livelihood. This to me is just as good as theft coming from a bank that you trust with your money, and the lack of initiative from Standard bank is appalling in the highest degree.<br> <br> I urge with the bank that this matter be escalated and treated as a matter of great concern as they can be assured that they have already lost one client and potentially more as i will be taking this issue further i have had enough .
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
