QK
Quintin K
1 reviews | Active since Jul 2011
13 Apr 2026, 14:49
Standard Bank completely ignores me!!
I have tried multiple times to get Standard Bank to contact me regarding an issue with my business bank account and they just ignore me. I request callbacks and email them only to be ignored. I even went in to a branch and they couldn't help me and told me that all they could do it give me an email address to mail me issues to. I tried everything to get a response but it's been about 2 months now and nobody bothers. Disgusting.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
13 Apr 2026, 15:03Dear Quintin
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Apr 2026, 15:03
Official
Dear Quintin
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
QK
Quintin K's updateReviewer Update
13 Apr 2026, 15:08Ya that helps a lot thanks. Still waiting for some kind of helpful response and not some platitudinous machine generated response. Can a real human please be bothered to get back to me???
QK
Quintin K's update13 Apr 2026, 15:08
Reviewer Update
Ya that helps a lot thanks. Still waiting for some kind of helpful response and not some platitudinous machine generated response. Can a real human please be bothered to get back to me???
Standard Bank's replyOfficial
13 Apr 2026, 17:52Dear Quintin
Please note that our Complaints Resolution Team has already logged this case.
Please note that our Complaints Resolution Team has already logged this case.
This dedicated team will be in contact with you to provide further feedback.
Wishing you a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Apr 2026, 17:52
Official
Dear Quintin
Please note that our Complaints Resolution Team has already logged this case.
Please note that our Complaints Resolution Team has already logged this case.
This dedicated team will be in contact with you to provide further feedback.
Wishing you a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Kindest regards
Standard Bank Hello Peter Team
***
QK
Quintin K's updateReviewer Update
14 Apr 2026, 13:56I have been contacted and assisted. Thank you very much.
QK
Quintin K's update14 Apr 2026, 13:56
Reviewer Update
I have been contacted and assisted. Thank you very much.
Standard Bank's replyOfficial
14 Apr 2026, 14:10Dear Quintin,
We would like to thank you for giving us the opportunity to address your matter.
We are glad your matter is resolved.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad your matter is resolved.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Apr 2026, 14:10
Official
Dear Quintin,
We would like to thank you for giving us the opportunity to address your matter.
We are glad your matter is resolved.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad your matter is resolved.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***