STANDARD BANK COMPLAINT RESOLUTION CENTRE INEFFECTIVE

My complaint to the Standard Bank Resolution Centre was not attended to. I then posted a negative review on Hello Peter and was subsequently contacted by the Standard Bank Resolution Centre, requesting details of my complaints. Full details were provided. No resolution was forthcoming. Upon follow up, full details were again provided, this time requesting acknowledgement of receipt and escalation to a Senior Manager. Thereafter NOTHING happened. Standard Bank does not answer their phones and they do not respond to emails. Standard Bank has NO FURTHER ESCALATION PROCESS. Shocking, to say the least.