OD
Olivia D

1 reviews | Active since Feb 2026

04 Mar 2026, 13:07

Standard Bank complain

I was using my bolt account to request over the weekend but all drivers were busy so it kept on incurring temporary authorisation charges for over R900 .I reported the issue to Standard Bank but they are not doing anything about the issue and this is causing me a financial inconvenience. I have also taken up the issue with bolt but on their side the money was released immediately. Please help

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Replies (1)
Standard Bank
Standard Bank's reply04 Mar 2026, 13:11
Official
Dear Olivia

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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