Standard bank complain

<p>I am unhappy with the service I received from standard bank, on the 28 of May 2017 I deposited an amount of R1900 into my check account at megacity standard bank atm which went through into my account, then deposited an amount of R1300 into my blue bin account but the machine took the whole amount and I got the receipt saying the machine has technical problem. I called the standard bank call center then they told me to call monday. I did call to lay a complain on monday and was given service request no. ********** 547 was opened. On the 05 of June got another sms saying my request is still in progress. Since that day i waited until 08 of june and decided to go the bank to see how far is the investigation. I was assisted by a consultant and she phoned someone to assist, then was told to wait for some time then was called and told that they are still investigating then they will call me. I didint get any call from them, then again went back on the 12 of june, still i was assisted by this other lady called Itu who checked on the system if the report appears, she didnt get it but gave me her numbers and told me to phone or she will call, i did call her arround 4 o clock as agreed but she didnt answer, up until now i didnt get any call from standard bank. Please assit me to get my money. i had to pay an amount of R700 as my account was in arrears because of this. I am not happy at all with service i got from standbank. </p> <p> </p>