BR
Billy R
1 reviews | Active since Nov 2018
06 Feb 2026, 10:35
STANDARD BANK COMMUNICATION OTIONS
Poor communication options and reaction times I am currently overseas and I have been locked out of my account on online banking and I cant make payments on my mobile app. The bank has only email addresses and a contact number that does not connect. I have sent emails and only received automated responses. The phone number on the app does not connect for international. I am desperate.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
06 Feb 2026, 10:36Dear Billy,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Feb 2026, 10:36
Official
Dear Billy,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
BR
Billy R's updateReviewer Update
06 Feb 2026, 10:41I wait to hear from you
BR
Billy R's update06 Feb 2026, 10:41
Reviewer Update
I wait to hear from you
BR
Billy R's updateReviewer Update
06 Feb 2026, 11:29Hi - I have been communicated with and my problem has been soreted out. Thanks to everyone concerned
BR
Billy R's update06 Feb 2026, 11:29
Reviewer Update
Hi - I have been communicated with and my problem has been soreted out. Thanks to everyone concerned
Standard Bank's replyOfficial
06 Feb 2026, 11:33Dear Billy,
Thank you for contacting the bank.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for contacting the bank.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Feb 2026, 11:33
Official
Dear Billy,
Thank you for contacting the bank.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for contacting the bank.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***