AG
Aileen G
1 reviews | Active since Aug 2020
01 Dec 2020, 15:36
Standard Bank Communication
I have send a call request to Standard Bank on 23 November, no call yet. I have sent an email on 26 November, no reply yet. How long is the SLA??
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Standard Bank's replyOfficial
02 Dec 2020, 05:15 Hello Aileen, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply02 Dec 2020, 05:15
Official
Hello Aileen, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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*** *** (fax)
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