HV
Hendrik V
1 reviews | Active since Nov 2012
17 Jun 2021, 14:55
Standard Bank Collections
Good day client services team,
I have contacted the collections team on the 11th of June 2021, as I am struggling to pay off my credit debt due to the impact of Covid last year. I have not received any feedback as yet.
I am getting calls from you, but I am being phoned in the most inconvenient times. I do not mind speaking to someone, but if we can arrange a phone call it would be much appreciated.
I received a SMS message that I am going to be handed over to attorney and I think it is unfair.
Many thanks,
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
18 Jun 2021, 01:01 Hello Hendrik de Vos
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply18 Jun 2021, 01:01
Official
Hello Hendrik de Vos
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***