VN
Vusi N
1 reviews | Active since Jan 2025
02 Jan 2025, 15:05
Standard bank COJ prestige banking department
Good Day
Please any update on the below query? without any update for more than 7 days.
Please help to locate or reverse the payment. I paid using the ABSA speed point, and the transaction said declined but the money was debited from my account. I had to pay with cash. Now I'm charged double, and they didn't receive the money.
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Standard Bank's replyOfficial
02 Jan 2025, 15:10Good day Vusi,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jan 2025, 15:10
Official
Good day Vusi,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***