LD
Lorraine D
1 reviews | Active since Mar 2011
12 Nov 2024, 18:29
Standard Bank - Clueless!!!
Absolutely no service and being shunted from one department to another and from one person to another. I have now spoken to 17 different people in this organisation without success. Emails are only acknowledged as received and no further response is received. No person or department is prepared to take responsibility and actually assist in solving my request. It's either total lack of interest or total incompetence.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Nov 2024, 06:53Dear Lorraine
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Nov 2024, 06:53
Official
Dear Lorraine
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Nov 2024, 15:32Dear Lorraine
Our team tried calling you to no avail.
Please confirm a convenient time we can contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we can contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Nov 2024, 15:32
Official
Dear Lorraine
Our team tried calling you to no avail.
Please confirm a convenient time we can contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we can contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
LD
Lorraine D's updateReviewer Update
13 Nov 2024, 15:51I immediately tried calling back and got an automated voice message!!!!!
Letting my phone ring for 2 rings and then stating "to no avail" is a gross exaggeration.
Please respond by email as well.
Letting my phone ring for 2 rings and then stating "to no avail" is a gross exaggeration.
Please respond by email as well.
LD
Lorraine D's update13 Nov 2024, 15:51
Reviewer Update
I immediately tried calling back and got an automated voice message!!!!!
Letting my phone ring for 2 rings and then stating "to no avail" is a gross exaggeration.
Please respond by email as well.
Letting my phone ring for 2 rings and then stating "to no avail" is a gross exaggeration.
Please respond by email as well.