GB
Gerrie B
1 reviews | Active since Jan 2019
17 Nov 2022, 06:51
Standard Bank Clueless!!!
It's now 20 days since depositing money and it still isn't available in my account. I have sent at least 30 emails and have direct contact with Thabisile from Standard Bank who'm contacted me after my first review promising that the matter would be resolved. She's only sending appologies for not doing anything about this and nothing more!!! It's quite clear that Standard Bank don't have qualified staff and has no regard for their customers!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
17 Nov 2022, 07:04Good Morning Gerrie
Our sincere apologies for the delay in resolving this matter.
We will follow up with our team. We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
Our sincere apologies for the delay in resolving this matter.
We will follow up with our team. We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply17 Nov 2022, 07:04
Official
Good Morning Gerrie
Our sincere apologies for the delay in resolving this matter.
We will follow up with our team. We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
Our sincere apologies for the delay in resolving this matter.
We will follow up with our team. We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
GB
Gerrie B's updateReviewer Update
18 Nov 2022, 07:20You are apologising but not doing anything more about this matter. It seems that it's an automated response service and nobody actually does anything. I'm so regretful of my choice to move to Standard Bank. Please change your name to: Below any Standard! bank
GB
Gerrie B's update18 Nov 2022, 07:20
Reviewer Update
You are apologising but not doing anything more about this matter. It seems that it's an automated response service and nobody actually does anything. I'm so regretful of my choice to move to Standard Bank. Please change your name to: Below any Standard! bank
Standard Bank's replyOfficial
18 Nov 2022, 07:42Hi Gerrie
Please note that the matter has been referred to the relevant team. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Please note that the matter has been referred to the relevant team. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply18 Nov 2022, 07:42
Official
Hi Gerrie
Please note that the matter has been referred to the relevant team. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Please note that the matter has been referred to the relevant team. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***