DR
Damian R

1 reviews | Active since Aug 2019

12 Jul 2023, 11:48

Standard Bank clowns

Standard Bank credit card division wastes so much of your time and airtime when you call them just to speak to a village idiot on the other side who can't even complete the task. Please upgrade the call center staff with people who can actually speak.

0
Replies (3)
Standard Bank
Standard Bank's reply12 Jul 2023, 12:07
Official
Good Day Damian

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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DR
Damian R's update12 Jul 2023, 12:16
Reviewer Update
I simply requested a settlement letter for my credit card account to be emailed to me. Im still waiting,it shouldn't take this long,are your guys working from an island.
Standard Bank
Standard Bank's reply12 Jul 2023, 12:35
Official
Dear Damian

We will follow with our team. We will be in touch.

Thank you

 Kindest regards
Standard Bank Hello Peter Team 
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