KA
Kerry A
1 reviews | Active since Sept 2018
02 Dec 2019, 11:52
STANDARD BANK CLAREMONT??!
Do you know how many days there are till Christmas? And, after that, till the end of the year?
Do you know that Cape Town virtually shuts down until (I'm going to be generous here) the 3rd of the new year? In 2020, that's a Friday. The 4th will be a Saturday, and so it will go on . . .
BEFORE we got that far, I was hoping to reschedule my appointment (3rd December 2019) for later in the week. Oh WELL!!! as the Americans say . . . 45 minutes, 3 x "I'll put you through"s, And 2 messages left with switchboard people requesting a phone-back . . .
If you hear from 'em, please send them my heartfelt good wishes, but I need to go get stuff done before Monday's over.
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Replies (2)
Standard Bank's replyOfficial
02 Dec 2019, 21:03Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply02 Dec 2019, 21:03
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
KA
Kerry A's updateReviewer Update
22 Aug 2021, 10:47Shame.
If this is (still) the best you can do when you TRY, imagine how **** it is to find ONE teller, and
ONE person at enquiries
EVEN THOUGH the start of each month is A BUSY TIME!
** Oh, DON'T STRESS,
Just 9 people waiting for a chat with the ONE woman at ENQUIRIES,
and some doos forgot to SWITCH ON THE AIR CONDITIONING this morning!
If this is (still) the best you can do when you TRY, imagine how **** it is to find ONE teller, and
ONE person at enquiries
EVEN THOUGH the start of each month is A BUSY TIME!
** Oh, DON'T STRESS,
Just 9 people waiting for a chat with the ONE woman at ENQUIRIES,
and some doos forgot to SWITCH ON THE AIR CONDITIONING this morning!
KA
Kerry A's update22 Aug 2021, 10:47
Reviewer Update
Shame.
If this is (still) the best you can do when you TRY, imagine how **** it is to find ONE teller, and
ONE person at enquiries
EVEN THOUGH the start of each month is A BUSY TIME!
** Oh, DON'T STRESS,
Just 9 people waiting for a chat with the ONE woman at ENQUIRIES,
and some doos forgot to SWITCH ON THE AIR CONDITIONING this morning!
If this is (still) the best you can do when you TRY, imagine how **** it is to find ONE teller, and
ONE person at enquiries
EVEN THOUGH the start of each month is A BUSY TIME!
** Oh, DON'T STRESS,
Just 9 people waiting for a chat with the ONE woman at ENQUIRIES,
and some doos forgot to SWITCH ON THE AIR CONDITIONING this morning!