JS
Jeandré Schreuder
1 reviews | Active since Sept 2020
30 Sept 2020, 09:25
Standard bank Clanwilliam, money is ****** from access bond!
I'll keep this short and sweet. We deposited money into our access bond. It's been weeks and nobody can explain were the money is. The manager doesn't even respond to our mails. People must understand, that if you take away someone's hard earned cash, the will be consequences.
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Replies (2)
Standard Bank's replyOfficial
01 Oct 2020, 05:44Hello Jeandré,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply01 Oct 2020, 05:44
Official
Hello Jeandré,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
08 Oct 2020, 12:58Good day Jeandre,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards
Complaint Resolution Centre
Standard Bank's reply08 Oct 2020, 12:58
Official
Good day Jeandre,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards
Complaint Resolution Centre