Standard bank charlatans. Legalised theft.

I have been a loyal customer of Standard bank for over 50 years. Ran very successful businesses through them until I sold to Pepkor. Those were the days when you could go into a branch and meet a manager. Sit down, have a cup of tea and discuss business. Now that doesn't exist.

Their service has deteriorated to total incompetence and complete indifference.

One example out of many is my Cell C contract ended so I stopped the debit order through the Standard bank app. They charged me R12 for the privilege. The debit was presented, returned and Standard Bank charged me R140 for doing so. When I complained they said (Warren) there was nothing they could do. I was eventually called by a lady who asked me ten thousand security questions all of them stupid and totally irrelevant and repetitive and was told the same thing that, to stop a debit, it takes 7 days to become effective. Why is this fact never shown on the Standard bank app?

Because it's all a con, a *****, a **** so they can impose ******* charges.

The CEO Tshabalala can't be reached. He sits in his ivory tower out of sight. I complained about their terrible service before and my e-mail was sent to the manageress of Kokstad Standard Bank. I was later that week told by the girl who served me that I should never, ever contact the manageress but only to speak with her. To what end may I ask? She had been singularly unhelpful and achieving nothing at all to assist me after several visits to the bank.

So what kind of staff do they employ? Little or no recourse to report terrible indifferent service not to mention the CEO who thinks he's God.

I intend, after 50 years dedication, to close every single account I have with this bunch of charlatans in August. They won't be living off my back anytime soon.