DG
Dean G

1 reviews | Active since Dec 2010

01 Nov 2024, 16:39

Standard Bank charging unauthorised fees

Fees going off with no authorisations - What is a Fee: Mu primary SMS fee.....

0
Replies (2)
Standard Bank
Standard Bank's reply01 Nov 2024, 17:39
Official
Good day Dean 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply04 Nov 2024, 15:59
Official
 Good day Dean,

We hope all is well.

First of all, we appreciate you taking the time to use the Hello Peter Platform to voice your concerns. We have received assurances from our Prestige Banking team that they communicated with you and that your issue was appropriately handled.

Please do feel free to reach out should you require any assistance. 

Warm regards
Standard Bank Hello Peter Team
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