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Kevin N

1 reviews | Active since Mar 2011

28 Dec 2019, 14:59

Standard Bank: Charging International fees for transactions in rands

Standard Bank has been charging me international fees for transactions completed in rands on a local Standard Bank account. Standard Bank, can you explain?

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Replies (2)
Standard Bank
Standard Bank's reply30 Dec 2019, 08:54
Official
Dear Kevin

Thank you for posting your comment.
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support 
 
Kind regards 
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply08 Jan 2020, 14:08
Official
Dear Kevin

Thank you once again for posting your comments.

You previously posted a review and feedback was provided explaining why the fee is charged.

Complaint Resolution Centre
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