Standard bank charging huge fees to email bank statements

My wife needs 12 months bank statements for SARS from March 2019 to February 2020, on internet banking you can only go back 6 months, Standard bank are meant to email the statements every month, which they did not. my wife went into the Norwood branch and ask them to email the statements. They said it will cost her R60 per statement, so R720 to email the statement, this is *******. I have had my account with standard bank for over 30 years and my wife over 10 years and this is the service we get?? time to close our accounts with standard bank and move to another bank Mr De Combes