Standard Bank Charges ********* Honouring fees

I have been a client with Standard Bank for more than 25 years and I have grown increasingly unhappy with the service. Recently I have bee charged three separate honouring fees totalling R390. The first one was charged for a purchase at the supermarket for R189 - I was charged an honouring fee of R130 without any notice of warning. The second was for a debit order of R139 (again I was charged R130 without any notice or warning.) and the third was for some kind of banking fee of R5 (I again was charged R130 without any warning or notice, and in this case I have no idea what the R5 charge was for in the first place. I understand why honouring fees are in place, but surely the client needs to be called first or at least notified? Also why did my card go through if there were no funds available? I assume if my card goes through, then I have the funds available...and then the R130 charge to honour a R5 mystery bank charge (the call centre agent could not even tell me what this was for) is simply ridiculous!! I expect to me reimbursed for these charges, especially the last one. Also you are working with people here and not machines, some more client contact and service would be appreciated. Also why don't you setup your systems that a R130 charge on a R5 banking fee would be flagged and not just outomatically get's deducted. I understand why people will move over to FNB as this is really infuriating!!