SK
Sharif K

1 reviews | Active since Mar 2015

17 Jul 2024, 19:02

Standard Bank charges the highest interest rate of all banks.

Standard Bank charges the highest interest rate as far as I am concerned. I have been a client with Standard for the past 15 years and I had recently found out that they have been charging me a ridiculous interest rate on my credit card. Three other banks had offered me a credit card with higher limit and at least 3,5% less than what my bank (Standard bank) was charging me. I was also told that the interest rate would be further reduced if I move my business to them. I immediately informed Standard that they need to review my credit card interest rate and they came back to me with a meagre 1% less than what I have been charged so clearly, they couldn't match any of those banks. I am now planning to move my business to other banks because they have been ripping me off for years. I should have seen the warning signs long time ago when I was buying a vehicle because at that time, 2 other banks gave me a better rate. moreover, when I was in the process of buying a house, another bank gave me a better rate. Therefore, although I bank with Standard bank, both my vehicle and house are financed by other banks and the instalments goes off from my Standard Bank account but not anymore!

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Replies (2)
Standard Bank
Standard Bank's reply17 Jul 2024, 21:21
Official
Dear Sharif

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply18 Jul 2024, 11:45
Official
Dear Sharif 

Our team unsuccessfully attempted to call you.

To help us further, please confirm the most convenient time for us to get in touch with you.

Eager to hear your thoughts.

 Kindest regards
Standard Bank Hello Peter Team 
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