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Belinda B
1 reviews | Active since Jun 2020
24 Jun 2020, 13:55
Standard Bank... Charges and service
Absolutely useless and unhelpfull over the phone, via email or in Branch..... This is WITH a Private Banker. In this day and age and with the pandemic wreaking havoc on peoples income you would think contacting them would result in something other t than a 10 day demand. Maybe us unappy clients should call call inCarte Blanche or our own lawyers to asist in getting our bank charges back as we have experienced ZERO service. 0/10
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
24 Jun 2020, 16:07Dear Belinda BERNARDIS
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply24 Jun 2020, 16:07
Official
Dear Belinda BERNARDIS
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
01 Jul 2020, 10:16Dear Belinda
We sent emails to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
We sent emails to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
Complaint Resolution Centre
**********
***********
Complaint Resolution Centre
**********
***********
Standard Bank's reply01 Jul 2020, 10:16
Official
Dear Belinda
We sent emails to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
We sent emails to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
Complaint Resolution Centre
**********
***********
Complaint Resolution Centre
**********
***********