JC
Jack C
1 reviews | Active since Oct 2019
18 Jun 2025, 13:01
******* standard bank charges and account abuse by bank.
In spite of not wanting or using a garage card for the last 7 years plus, this bank without authorisation have debited my account for a card and have not bothered sending it to me either. To try and get a reversal of the R1200 charged in April this year is just resulting in promises but since reporting three times funds still not reflecting. A downgrade from Private Banking to MYMo did not stop them putting this not used account into an overdraft and still had the cheek to charge for the not requested overdraft facility and then to make matters worse charged me interest on the supposed overdue.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
18 Jun 2025, 13:13Good day Jack,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jun 2025, 13:13
Official
Good day Jack,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
JC
Jack C's updateReviewer Update
18 Jun 2025, 13:34I will wait for my refund and then close the account originally opened in 1982 as I have been messed around for the last time.
When there are issues like my private information been shared on my daughters cell phone while with Private Banking, rhe matter was swept under the mat by PE Pickering Branch manager and I was told that it happened as we were family????
Done with the breech of security and non approved charges levied against my accounts.
When there are issues like my private information been shared on my daughters cell phone while with Private Banking, rhe matter was swept under the mat by PE Pickering Branch manager and I was told that it happened as we were family????
Done with the breech of security and non approved charges levied against my accounts.
JC
Jack C's update18 Jun 2025, 13:34
Reviewer Update
I will wait for my refund and then close the account originally opened in 1982 as I have been messed around for the last time.
When there are issues like my private information been shared on my daughters cell phone while with Private Banking, rhe matter was swept under the mat by PE Pickering Branch manager and I was told that it happened as we were family????
Done with the breech of security and non approved charges levied against my accounts.
When there are issues like my private information been shared on my daughters cell phone while with Private Banking, rhe matter was swept under the mat by PE Pickering Branch manager and I was told that it happened as we were family????
Done with the breech of security and non approved charges levied against my accounts.
Standard Bank's replyOfficial
18 Jun 2025, 14:23Good day Jack,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jun 2025, 14:23
Official
Good day Jack,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***