RP
Raesibe P
1 reviews | Active since Aug 2018
10 Aug 2020, 19:34
Standard bank changed my address without my knowledge
Standard bank changed my address without my knowledge from July. How is this possible without my consent? I was shocked when Sars indicated that my address on their system and that of standard bank do not match. I never changed my address this year. I am really disappointed by standard bank
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Replies (2)
Standard Bank's replyOfficial
10 Aug 2020, 21:31Hello Raesibe
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply10 Aug 2020, 21:31
Official
Hello Raesibe
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
19 Aug 2020, 14:11Dear Raesibe Phala
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply19 Aug 2020, 14:11
Official
Dear Raesibe Phala
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***