NL
Nicolaas L

1 reviews | Active since May 2012

11 Jun 2015, 18:27

Standard bank changed access bond on their own

Hi, be very carefull of SB changing the type of bond if you do not transfer money every three months. I have been trying to move money from my homeloan to my saving account for the first time in a year, and discovered SB decided on their own that they changed my access bond and cancelled this fascility. I have to apply to re-instate this service, can you believe and the service manager at Centurion branch said they will refuse if my salary is not paid into SB, I HAVE THIS BOND FROM 2005 and now I get the run around from Standard Bank.<br> <br> I app****, but need the funds urgently!!!!

0
Replies (1)
Standard Bank
Standard Bank's reply12 Jun 2015, 09:16
Official
Hello NicbuyL,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***