EA
Elani A

1 reviews | Active since May 2019

24 May 2022, 09:07

Standard Bank Ceres

In a town where many many people still believe in drawing money (long ques in front of every bank ATM teller over weekends), there is no ATM tellers accept one at the main branch. On the odd occasion that I actually need to draw cash, I am informed that this one teller does not have any cash. Note that this is on a Tuesday morning, and even before payday. Imagine all the people who will not be able to draw their cash over a weekend or after payday. This is the last straw and I will be changing banks as soon as I possibly can!

0
Replies (1)
Standard Bank
Standard Bank's reply25 May 2022, 08:54
Official
Good day Elani Van As
 
Thank you for bringing your concerns to our attention. 
 
Your concerns have been escalated to our management team. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Regards 

Standard Bank Help Centre 

***