ND
Nonhlanhla D

1 reviews | Active since May 2024

18 Jun 2024, 15:02

Standard Bank Centurion improves your service

Standard bank Centurion mall, I have been waiting in for assistance for about an hour, with only two consultants this is truly unacceptable

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Replies (4)
Standard Bank
Standard Bank's reply18 Jun 2024, 15:15
Official
Good day Nonhlanhla

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team
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ND
Nonhlanhla D's update18 Jun 2024, 15:35
Reviewer Update
Thank you for your prompt response I am assisted however for further reference please alert management to get their staff to attend clients
Standard Bank
Standard Bank's reply18 Jun 2024, 16:06
Official
Good day Nonhlanhla

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply19 Jun 2024, 13:01
Official
Good day Nonhlanhla 

Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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