DM
Dee M

1 reviews | Active since Jul 2022

29 Dec 2022, 14:30

Standard Bank central city

Standard Bank central city, Shirly Lebelo is so rude so ****en rude.

I wen to ask how to reactivate my account on the app, no need to stand in a que just go on an app and yell this is how it's done and the lady threw tantrums and was rude for absolute no reason.

And she's a front desk lady... Cant be banking with a bank to be met with a very rude grown up woman.

Shirley Lebelo your rude mme

0
Replies (3)
Standard Bank
Standard Bank's reply29 Dec 2022, 14:42
Official
Hi Dee

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 

DM
Dee M's update29 Dec 2022, 14:45
Reviewer Update
Better sort this out, my day wont be ruined all because of Shirley Lebelo's attitude
Standard Bank
Standard Bank's reply29 Dec 2022, 15:01
Official
Hi Dee 

We appreciate you flagging your concerns with us.

Your concerns have been escalated to our management team 

Kindest regards, Standard Bank Hello Peter Team***