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Pitsi M

1 reviews | Active since Jan 2019

11 May 2020, 12:13

Standard Bank Cell Phone day light *******

I was called 4 times by Standard Bank Agent wanting to give an cell-phone contract; i was not keen on the Standard Bank Cell phone contract; in that I already have one with the another provider. Then I was told that it is R49.00 month and I essentially be my monthly service fee back in airtime of R490 monthly at no additional costs I then agreed and I was told that there will be a once-off payment of R99 which fair, was fair enough, now they are debiting my account monthly with an amonot of R490 a month and was told it will be for 24 months even if I leave Standard Bank I will still be liable for it; I mean that is too much as I didn't even get any device. I really didn't agree to this charges i was taken for a ride, I will inform other people run away from this bank it is bad news

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Replies (3)
Standard Bank
Standard Bank's reply11 May 2020, 12:56
Official
Dear Pitsi

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply11 May 2020, 12:57
Official
Dear Pitsi

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply21 May 2020, 09:42
Official
Dear Pitsi

Several emails has been sent to you requesting further details, however you have not responded to the emails.

Therefore this matter has been closed.

Kind regards 

Complaint Resolution Centre
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