GH
Giselle H

1 reviews | Active since May 2023

26 May 2023, 08:48

Standard Bank

It would seem that no one working at Standard Bank branches actually know what they are doing. Standard Bank - how about training your staff better? Because of your *********** staff, I cannot get into my internet banking and have to go into the branch again because the person on the telephone cannot help me. Wow - talk about a merry-go-round!

0
Replies (1)
Standard Bank
Standard Bank's reply26 May 2023, 08:57
Official
Dear Giselle Hastie

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you. 

Kindest regards, Standard Bank Hello Peter Team ***