1 reviews | Active since Feb 2014
Standard Bank CCD
I've had *****ulent activity on my account for the 4th time, which I was paid back, but receiving the new bank card has been an issue for the 2nd time. They cannot follow instruction (ever) and I have been waiting for more than 4weeks for my new bank card still have not received it! All my accounts have been frozen and I have no access to any of my salary but it seems it's not their problem. I had to phone every week, firstly after having me 30min on the phone no courier instruction was given, then I had to phone weekly to follow up with the card being delivered to branch that is 1000km away from me!
They do not care!
I am moving my bank. I have constant ***** and sorting the issue is a constant porblem!! I am fed up! I would give them 0 stars if it was possible.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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