SVdW
Susan Van der Westhuizen
1 reviews | Active since Mar 2020
30 Mar 2020, 12:07
Standard Bank Castle Walk - exceptional service
Recently I received support, professional advice at Standard Bank - Castle Walk.
Customer service outstanding, friendly and professional.#SupportLocal
However recently I reviewed Teljoy, thus far I have not received a monthly statement or invoice. I received a SMS informing me, my installment is being increased with 7%. A second notification that my installment is increased by 7% this year. The first notification in the beginning of January 2020 and recently a second notification - another 7% increase....
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Standard Bank's replyOfficial
30 Mar 2020, 13:55Dear Suzan
We have received your compliment.
Thank you so much for taking the time to compliment our staff.
I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply30 Mar 2020, 13:55
Official
Dear Suzan
We have received your compliment.
Thank you so much for taking the time to compliment our staff.
I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)