mP
miss P

1 reviews | Active since Sept 2010

30 Apr 2018, 11:26

Standard bank cashback *****

Sold me a hospital cashback plan back in 2010. First time claimed in April 2018 and they send you pillar to post because guess what- they know twak. They can't find the policy because it is a Hollard underwriting but labeled standard bank cashback plan! Then u phone Hillard and they can't find it because standard bank sold it. In the end no one wants to process my claim! Standard bank ****s! Never trust them

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Replies (2)
Standard Bank
Standard Bank's reply30 Apr 2018, 11:39
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Jun 2018, 08:58
Official

Thank you for allowing us the opportunity to look into your matter.

We trust your concerns was addressed to your satisfaction.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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