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Amilcar A

1 reviews | Active since Nov 2014

26 Aug 2020, 16:05

Standard Bank cash centre useless

The worst service ever received from the Standard Bank Cash Centre. They hardly answer your calls. They give you false promises. They say they will send you what you requested of them only to come to the end of the day and no email received. Lilly Ann, Debbie Whittaker and Anastasia my business is suffering now because it has been 2 months where you cant process a deposit, which you have done in the past, to my supplier so my account is still on hold. This supplier only delivers in my area on Thursday which means another week no stock.

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Replies (2)
Standard Bank
Standard Bank's reply26 Aug 2020, 21:45
Official
Hello Amilcar
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply15 Sept 2020, 14:42
Official
Dear Amilcar

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that the matter has been resolved.

Kind regards

Clint Petersen
Complaint Resolution Centre
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