TK
Thelma K
1 reviews | Active since Dec 2019
07 Jan 2025, 19:59
Standard Bank ***** case
It has been 7 days since I logged a ***** case with Standard Bank Group *****ulent department. To date all I have received every second day is a magnetic tape message at midnight stating that they are investigating my case.
Standard Bank is delivering a very disappointing service to a long standing client.
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Replies (1)
Standard Bank's replyOfficial
08 Jan 2025, 07:04Good day Thelma,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jan 2025, 07:04
Official
Good day Thelma,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***