SM
Sindisiwe M

1 reviews | Active since Jan 2026

06 Jan 2026, 14:34

Standard bank ***** case

I opened a case with standard bank because *****ulent activities were done on my account while I was sleeping,I was dissapointed they rejected my case they saying activities were done on my phone and I stay in durban the money was withdrawn in village mall in mpumalanga,I got that information from the gentlemen in their call center.but yet they telling me everything was done on my phone.

I am so dissapointed with standard bank . Their investigation is not enough I need them to investigate more I will not sit down and relax and allow their outcome

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Replies (1)
Standard Bank
Standard Bank's reply06 Jan 2026, 14:44
Official
Dear Sindisiwe, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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