1 reviews | Active since Jun 2016
Standard bank cares more for money than the client it supposed to service
<p>Standard bank is a financial institution that's supposed to be helpful and mindful of clients financial state not make things worse for them by leaving them broke, I'm a loyal customer banking over 20 years an I'm disapointed & shocked at how standard bank operates I was a a few days late on a payment that was a fraction of my bank balance however Standard bank felt the need to deduct the FULL balance with no notification at all and now my acc is blocked.</p> <p>I have made numerous calls throughout yesterday and have gotten no where, the call centre is extremely unprofessional and transferrs you from pillar to post wit NOT a single agent able or willing to assist, I was cut off rudely, spoken to like a child & am now more than frustrated with your service. I have even tried the supervisor at the head office but then that was another dead end as I dont think the supervisor works as he never answers his phone.</p> <p> </p> <p>STANDARD BANK rectify this ASAP or i will have no other choice to move to a more professional banking institution.</p> <p> </p>
Good day Nerisha Naidoo
Thank you for your posting.
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Complaint Resolution Centre
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Good day Nerisha Naidoo
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Nerisha Naidoo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Nerisha Naidoo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
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