wW
wizardmidas W
1 reviews | Active since Oct 2016
09 Dec 2019, 12:30
STANDARD BANK CARDS / MERCHANT SERVICE - POOREST IN THE INDUSTRY
STANDARD BANK CARDS / MERCHANT SERVICE - POOREST IN THE INDUSTRY visa machine down , we called your helpdesk at 8.20am ref gma*** still no help / no contact / no assistance very busy retail store .we are paying a service fee for what ?? unacceptable
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Replies (1)Standard Bank's replyOfficial
10 Dec 2019, 07:15Hello Graeme,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply10 Dec 2019, 07:15
Official
Hello Graeme,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
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