1 reviews | Active since Oct 2016

18 Dec 2018, 23:30

Standard Bank Cards

Hi, I did an ITC check on my name and I noticed I had 3 defaults for a same account with Standard Bank that I do not own. Can someone from the card division please contact me ASAP so we can resolve this matter.

Thanks,

0
Replies (2)
Standard Bank
Standard Bank's reply19 Dec 2018, 07:37
Official
Dear  Michael James Theron 
 Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply24 Dec 2018, 14:52
Official
Dear  Michael James Theron 

Thank you for posting your comments.
Emails were sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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